Frequently Asked Questions


What Is Head Shop Hero?

Head Shop Hero is website development & marketing firm for smoke shops, vape shops, & dispensaries.   We offer a turnkey solution to website development, graphic production & staff training help develop your website into a marketing tool you can be proud of.   

How Much Does It Cost?

We currently offer three levels of support membership to our growing community of Shops.  We recommend shops start out at the lowest subscription level, $100 per month, while your website is being built and integrated with marketing tools.  Find Out More

Can I Access My Site Through My iPhone or Android?

Absolutely.  You will have a dedicated application, not a mobile website version.  You will be able to perform common tasks like uploading photos, saving articles you start on your phone as drafts so you can come back to them later or just publish right from your phone.  A full range of administrative options are available including scheduling articles and tons more right from your mobile device.

Find Out More About The Dedicated Mobile App For Your Website:

Apple iPhone

Android Devices

What Will My Website Look Like?

All Websites are Different and We Customize Each Website for Each Individual Shop.  It might have a “Spaced Out” theme, Rasta, whatever fits your brand identity is what your website will be.

We Use Premium Website Layouts Designed by Elegant Themes.  Elegant Themes is a premium website design studio based in San Francisco, California.  Any of their designs are Available to Head Shop Hero Customers at No Additional Cost.


Can I Automatically Share To Facebook & Other Social Networks?

Head Shop Hero Fully Integrates Social Media Sharing Into Your Website.  You will have the ability to create news/articles/blog updates and easily schedule them to Facebook and other social media sites like Twitter and Google+ at the click of a single button.

If you know how to work a check-box, then you can do it:

Head Shop Hero Fully Integrated Social Sharing

Will I Be Able To Upload Photos To My Website?

Yes.  It will blow your mind how simple and user friendly it is.  you can just drag images right from your desktop into the article or you can use the more tradition “choose a file” dialog.

Drag and Drop Photo Uploading

Will I Be Able To Easily Create Posts & Articles On My Website?

Absolutely!  Your website will use a simple and friendly user interface accessible on mobile devices as well as through a standard web browser.

Moreover, you can designate other staff members to be website Authors allowing them their own login credentials to create content which they can post or that will require approval by an editor before posting.

No secrets here.  This is a snapshot of the article creation interface!

Wordpress Article Creation Interface

How About Video, Can I Embed Videos In My Website?

Absolutely, Your website will work with all video sharing services like YouTube, Vimeo and anything you can think of pretty much.

It’s super easy.  You can just paste a YouTube share link right into your article and your website is so smart it will know you want to embed the video, done.

Other traditional methods sharing methods like “embed codes” work just like you’d expect them to also!

Can I Embed Audio Podcasts & Audio Files?
Yep!  We recommend uploading to SoundCloud so your podcasts can get exposure to an huge audio podcast friendly audience and embedding your audio into your website.  Here’s an Example:

You can also go old school with mp3 & other audio files by uploading them right to your site and inserting them directly into articles.  No matter what you decide your website will can generate a cool & user friendly audio player.


What Technology Will Be Used To Build My Site?


We Proudly Use The WordPress Content Management System and Have Been Doing Custom Website Development for Over 10 Years.  This means your site will be accessible, search engine friendly as well as integrated with a host of powerful features right out of the box.

Over 50% of all websites on the internet use the WordPress Content Management System and hundreds of Multi-Million Dollar companies Do too.  You can harness The Power of these same tools today with Smoke Shop Hero!

Find out more at

Do I Need Website Hosting?

No.  Smoke Shop Hero is able to provide fast and reliable website hosting for all of our clients and it is included in your monthly support and maintenance fee.

What If I Already Have A Website?

We recommend all clients own their own domain names.  We prefer to use the WordPress Content Management System, however, Head Shop Hero will be willing to take a look at your source code and give you professional recommendations on how you should proceed.

In some cases we simply take over the management & maintenance of websites to help clients shape their brand more clearly and provide search engine optimization and structure to their website.

I Already Have Hosting, Do I Get A Discount?

No.  We are able to work on your server with your host however we do not offer discounts if we do not host your site.  Our clients actually benefit from our meticulous organization and upkeep to their websites.

We Integrate These Powerful Marketing Tools

Elegant Themes - Premium WordPress Website Layouts
The WordPress Content Management System
Powerful Email Marketing Integration with Mail Chimp
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